Privacy policy

Privacy Policy

Last updated: March 25 2026 

At Marshall Vapes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect:

  • Name
  • Billing & shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party providers)
  • Order details and purchase history
  • IP address and device/browser information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and confirmations
  • Detect and prevent fraud or unauthorized activity
  • Improve our website and customer experience
  • Send promotional emails (only if you opt in)

3. Sharing Your Information

We only share your information when necessary, including:

  • Payment processors (to securely complete transactions)
  • Shipping carriers (to deliver your orders)
  • Shopify and related tools (to operate our store)

We do not sell or rent your personal information to third parties.

4. Age Restrictions

Our products are intended for adults only (19+). By using this website, you confirm that you meet the legal age requirement in your province.

5. Data Security

We take reasonable precautions to protect your personal information. All transactions are processed through secure payment gateways and are not stored on our servers.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance
  • Track site usage and analytics
  • Enhance your shopping experience

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data

To make a request, contact us at: support@marshallvapes.ca

8. Third-Party Services

Our website may use third-party services (such as Shopify, payment gateways, and analytics tools). These services have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Marshall Vapes
Email: support@marshallvapes.ca